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AI Receptionist

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AI Receptionist // After-Hours Patient Bookings

After-hours AI voice agent that handles new patient enquiries and books appointments.

ai-receptionist-after-hours-bookings

introduction

A growing dental practice was turning away new patient calls after hours and on weekends. Patients who couldn't reach the practice during business hours simply called the next clinic on Google.

the challenge

The practice needed to capture new patient enquiries 24/7 — answering questions about services, availability, and booking appointments, even when the front desk was closed.

Solution

We deployed an AI receptionist powered by Vapi that answers calls, handles common questions, checks availability in the PMS, and books appointments. Complex queries are escalated to staff via SMS.

Result

  • 24/7 call coverage without additional staff

  • 35+ new patients booked per month via after-hours calls

  • 92% of routine enquiries fully handled by AI

  • Zero lost calls outside business hours

YOUR FIRST REVENUE AUDIT IN 48 HOURS.

01

"Tell us your PMS, patient volume, and whether you use CDBS. Takes 20 minutes."

BOOK A 20-MINUTE CALL

01

"Tell us your PMS, patient volume, and whether you use CDBS. Takes 20 minutes."

BOOK A 20-MINUTE CALL

01

"Tell us your PMS, patient volume, and whether you use CDBS. Takes 20 minutes."

BOOK A 20-MINUTE CALL

02

"We identify unclaimed CDBS, DVA, and health fund revenue in your current patient database. You see the number before you commit to anything."

WE RUN YOUR ELIGIBILITY AUDIT

02

"We identify unclaimed CDBS, DVA, and health fund revenue in your current patient database. You see the number before you commit to anything."

WE RUN YOUR ELIGIBILITY AUDIT

02

"We identify unclaimed CDBS, DVA, and health fund revenue in your current patient database. You see the number before you commit to anything."

WE RUN YOUR ELIGIBILITY AUDIT

03

"If the audit shows recoverable revenue, we build and launch. Fixed fee. No surprises."

GO LIVE IN THREE WEEKS

03

"If the audit shows recoverable revenue, we build and launch. Fixed fee. No surprises."

GO LIVE IN THREE WEEKS

03

"If the audit shows recoverable revenue, we build and launch. Fixed fee. No surprises."

GO LIVE IN THREE WEEKS

04

"Every month you receive a report showing exactly what was recovered, CDBS claims identified, recall appointments booked, health fund revenue captured."

YOU SEE THE RESULTS

04

"Every month you receive a report showing exactly what was recovered, CDBS claims identified, recall appointments booked, health fund revenue captured."

YOU SEE THE RESULTS

04

"Every month you receive a report showing exactly what was recovered, CDBS claims identified, recall appointments booked, health fund revenue captured."

YOU SEE THE RESULTS

"Practiqly is pre-launch and currently onboarding its first pilot practices. If you run a Dental4Windows or Cliniko practice and want to see your unclaimed CDBS and health fund revenue in 48 hours book a call."

Leo Houssami

Chief Operating Officer

Leo Houssami Founder Practiqly

LET'S TALK

LET'S TALK

LET'S TALK

ABN 27 218 061 213 Leo Houssami

@2026 Practiqly

Melbourne Australia

Practiqly