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Sales Automation
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CDBS Automation — Government Billing Recovery
Automated CDBS eligibility checking and claim preparation for a family dental practice.
introduction
A family dental practice was manually checking CDBS eligibility for each child patient — a slow process that led to missed claims and unrecovered government billing revenue.
the challenge
The practice needed an automated system to check CDBS eligibility, prepare claims, and reconcile payments — reducing the administrative burden on staff while maximising government billing recovery.
Solution
We built an automated CDBS workflow that checks patient eligibility in real-time, prepares claim documentation, and reconciles payments against expected amounts — flagging discrepancies automatically.
Result
A$3,200 in additional CDBS revenue recovered monthly
90% CDBS claim success rate (up from ~60%)
5+ hours of admin time saved per week
Zero missed eligible patients
We Build Automation Without the Wait
"The process was clear from day one, an Australian focused approach is the way. We always knew what was being built, why it mattered, and how it would scale with our business."
Leo Houssami
Chief Operating Officer
